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Frequently Asked Questions

Will the Desk Jockey cushion relieve my pain?

All Desk Jockey products come with our Pain Free Guarantee. We believe so strongly that THIS IS WHAT YOU'VE BEEN SEARCHING FOR that WE GUARANTEE IT! Because every "body" is different, every persons conditions and ailments are different, and because we want our customers to buy with confidence we have implemented this very bold guarantee. If our products do not deliver a pain free sitting experience (or for any other reason), we will provide a no questions asked, hassle-free refund. Simply return the cushion to us within 60 days.

Can Desk Jockey cushions be used in bed or for sleeping?

While our cushions are designed primarily for active day use such as in-office settings, cars, and in the home, some of our products can comfortably be used for sleep purposes. Specifically, our neck support cushion which many Desk Jockey customers comfortably use as a neck roll.

Does the cover come off (for washing)? Does it have good air ventilation?

Yes, all Desk Jockey cushions come with zippered cover that is easily removed and can be machine washed. Which means you can keep your Desk Jockey cushion looking and smelling great for years.

Do you need to use both the seat cushion and the lumbar cushion in conjunction with each other?

Every "body" is different and some users may prefer to use both the lumbar and the seat cushion simultaneously while others may prefer to just use the seat cushion or lumbar cushion. They are not designed to be dependent on each other.

Are the straps long enough to fit around any large office chair? Can you adjust the straps in case it does not reach all the way around the back rest?

Yes, all cushions come with a strap to wrap around most office chairs. We even provide an additional extension strap (included free) for extra wide chairs.

Is this good for <insert specific model> car?

We design our products with vehicle shapes in mind but cannot guarantee that they will safely fit in any model car. Users are advised to check with car manufacturer to ensure there are no safety issues for use with their particular vehicle.

Can Desk Jockey cushions be used with living room furniture?

Yes, many customers report using our cushions with living room furniture. Whether it be on their couch, dining room chairs, or their favorite recliner adding a Desk Jockey cushion can make relaxing at home all the more comfortable.

Is this solid memory foam, or a combination of memory foam and another type of foam?

Yes, our proprietary memory foam recipes under our "Premium Therapeutic Grade" brand of foam are individually crafted to best suit the needs of the particular cushion based on shape and density, but will always consists of 100% polyurethane foam.

How is the cushion kept from sliding when you sit down, for example, in a wooden chair seat?

All seat cushions and foot cushions are equipped with a non-slip grip bottom that will keep the cushion from sliding while in use.

Is there any odor from the foam? I've had other memory foam items that had intolerable toxic odors.

Our cushions are free from chemical aroma and our Premium Therapeutic Grade brand memory foam is a leading industry standard. You'll notice the moment you unwrap your new Desk Jockey cushion that there are no headache inducing strong chemical odors..

Can it fit on a toilet?

No. None of our cushions are designed to be used in washrooms.

What material is the outer covering made from?

All covers are woven soft velour fabric made from 100% polyester.

Is this firm or soft?

Each individual cushion comes with a firmness number.

Don't see your question here? We would love to hear from you! Feel free to contact us with your question.